Returns & Exchanges
- Metta-Mats is committed to providing the highest level of customer care. To ensure each customer is completely satisfied, we guarantee all Metta-Mat products to be free of manufacturer defects and to perform to the highest quality standards.
- Less than 30 days from purchase:
- Metta-Mats accepts returns or exchanges up to 30 days from the date of purchase. Metta-Mats is unable to accept returns for items that have been altered or damaged after being received.
- Creases/Folds from improper handling and/or storing- it is best to lay the mat flat or keep it rolled up.
- Damage from excessive amounts of water or other liquids Improper cleaning. (i.e. harsh chemicals, damage from a washing machine)
- Damage from use other than yoga or similar fitness activities Damage from tools or sharp instruments.
- Damage from outside elements/factors that puncture or deface the mat.
- If you have any questions or concerns please do not hesitate to contact us!